Privacy Policy

Who we are

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Privacy Policy for Diablo K2

Last updated: 29/01/2026

This Privacy Policy describes how Diablo K2 (“we,” “us,” or “our”) collects, uses, and protects your information when you visit or make a purchase from diablok2spray.store or otherwise interact with our services.

By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect

We may collect the following categories of information:

  • Personal information you provide
    • Name
    • Billing and shipping address
    • Email address
    • Phone number
    • Account login details (if you create an account)
  • Order and payment information
    • Products purchased
    • Order history and preferences
    • Payment method details (processed via third‑party payment processors; we do not store full credit card numbers)
  • Automatically collected information
    When you visit the Site, we may automatically collect:
    • IP address
    • Browser type and version
    • Device type and operating system
    • Pages you view and links you click
    • Referring/exit pages and timestamps
    • General location data (e.g., city/region) derived from IP
  • Cookies and tracking technologies
    We use cookies, pixels, and similar technologies to remember your preferences, keep you signed in, analyze site usage, and support marketing campaigns. You can control cookies through your browser settings, but some features of the Site may not function properly if cookies are disabled.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and fulfilling your orders, including shipping and customer support
  • Creating and managing your account (if applicable)
  • Communicating with you about your orders, updates, and service‑related messages
  • Responding to your questions, requests, or feedback
  • Personalizing your experience on the Site, including product recommendations
  • Analyzing and improving the performance, security, and functionality of the Site
  • Detecting, preventing, and addressing fraud, abuse, or security issues
  • Complying with legal obligations and enforcing our terms and policies
  • Sending marketing communications (where permitted by law and your preferences)

If you are located in the European Economic Area or the United Kingdom, we process your personal information under the following legal bases:

  • Performance of a contract (e.g., to process your orders)
  • Compliance with legal obligations
  • Legitimate interests (e.g., improving our Site, preventing fraud, marketing to existing customers)
  • Your consent (e.g., for certain cookies or marketing where required)

You may withdraw your consent at any time when consent is the legal basis for processing.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share information with:

  • Service providers and partners
    Third parties who help us operate the Site and deliver services, such as:
    • Payment processors
    • Shipping and logistics providers
    • Email and SMS communication tools
    • Analytics and advertising partners
    • Website hosting and security providers

These service providers are authorized to use your personal information only as necessary to provide services to us.

  • Business transfers
    In connection with a merger, acquisition, financing, reorganization, or sale of all or a portion of our business, your information may be transferred as part of that transaction.
  • Legal and compliance
    We may disclose information if we believe it is necessary to:
    • Comply with applicable laws, regulations, or legal requests
    • Protect the rights, property, and safety of Diablo K2, our users, or others
    • Enforce our terms, policies, or agreements

5. Cookies, Analytics, and Advertising

We may use:

  • Essential cookies to ensure the Site functions correctly
  • Performance and analytics cookies to understand how visitors use the Site and improve it
  • Advertising and remarketing cookies to show relevant ads on other websites and platforms

Analytics and advertising tools (such as Google Analytics or similar services) may collect information about your use of the Site and other websites over time. You can usually opt out of some advertising cookies via your browser settings or industry opt‑out tools. Check local laws and update this section with the specific tools you use.

6. Data Retention

We retain your information only for as long as necessary to:

  • Provide the services you requested
  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce our agreements

When information is no longer needed, we will delete it or anonymize it in accordance with applicable laws.

7. Your Rights and Choices

Depending on your location, you may have rights over your personal information, such as:

  • Accessing the personal information we hold about you
  • Correcting inaccurate or incomplete information
  • Requesting deletion of your personal information
  • Objecting to or restricting certain types of processing
  • Receiving a copy of your information in a portable format
  • Withdrawing consent where processing is based on consent
  • Opting out of marketing communications

To exercise these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before fulfilling your request.

8. CCPA/CPRA Notice for California Residents (If Applicable)

If you are a California resident, state law may grant you additional rights regarding your personal information, including:

  • The right to know what categories of personal information we collect, use, disclose, and share
  • The right to request access to and deletion of your personal information
  • The right to opt out of the “sale” or “sharing” of personal information (as defined under California law)
  • The right to non‑discrimination for exercising your privacy rights

If you wish to exercise any of these rights, please contact us using the information below. If you “sell” or “share” data under California definitions or use targeted advertising, you’ll need to customize this section to match your practices.

9. Data Security

We use reasonable technical and organizational measures to protect your personal information against loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your account credentials (if any) confidential and for restricting access to your devices.

10. Children’s Privacy

Our Site and products are intended for adults and are not directed to individuals under the legal age for purchasing nicotine or related products in their jurisdiction. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it.

11. International Transfers

If you access the Site from outside the USA, your information may be transferred to and processed in countries that may have different data protection laws than your own. Where required, we will implement appropriate safeguards to protect your information when it is transferred internationally.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes may also be communicated by email or a notice on the Site. Your continued use of the Site after any changes means you accept the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us at:

Diablo K2
Email: contact@diablok2spray.store