At Diablo K2, we aim to process and deliver orders quickly and securely. This Shipping Policy explains how orders are handled, processed, and delivered.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (when available).
Shipping Times
Estimated delivery times depend on your location and the shipping method selected at checkout.
Typical delivery times:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–14 business days
Please note that these delivery times are estimates and may vary due to customs processing, carrier delays, or unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
If you do not receive tracking details within a few days after your order is processed, please contact our support team.
International Shipping
We ship to many countries worldwide. However, it is the customer’s responsibility to ensure that the purchased product complies with local laws and regulations.
International orders may be subject to:
- Customs duties
- Import taxes
- Additional fees imposed by the destination country
These charges are the responsibility of the customer.
Shipping Delays
While we strive to deliver all orders within the estimated time frame, delays may occur due to:
- Customs inspections
- Carrier disruptions
- Weather conditions
- High order volumes
We appreciate your patience and understanding in such situations.
Incorrect Shipping Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
If you notice an error in your shipping details, contact us immediately before the order is processed.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery with your order number and photos (if applicable). We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact our support team.
Email: contact@diablok2spray.store
Website: Official Diablo K2 website